Based on the “TIRTHRAJ MASALE & FOODS” Returns & Refunds policy you provided, here is a summary:
Cancellation Policy:
You can cancel an order if the request is made immediately after placing it.
Cancellations are not guaranteed if the order has already been communicated to the vendor and shipping has started.
Cancellations are not accepted for perishable items like flowers or food.
Returns & Refunds Policy:
Perishable Items: A refund or replacement can be issued if you can prove that the quality of the product delivered is not good.
Damaged or Defective Items: You must report this to Customer Service within 7 days of receiving the product. The refund or replacement will be processed after the merchant has verified the issue.
Product Not as Expected: If the product is not as shown on the site or does not meet your expectations, you must report it to Customer Service within 7 days of receiving it. The Customer Service team will then decide on the appropriate action.
Manufacturer’s Warranty: For products with a manufacturer’s warranty, you should address any issues directly with the manufacturer.
Refund Processing:
Once a refund is approved by TIRTHRAJ MASALE & FOODS, it will take 1-2 days to be processed.